FREQUENTLY ASKED QUESTIONS

Can I also find your products in any physical stores?

Yes, you can. I sell my products in the following Belgian stores:

- Loqual (Sint-Niklaas) - Kapelstraat 100

- Loqual Grand Bazar (Antwerp) - Beddenstraat 2

- Loqual Hasselt - Gelatineboulevard 4

- Loqual Gent - Langemunt 20

- Loqual Wijnegem - Turnhoutsebaan 5

- Combidee (Brasschaat) - Bredabaan 225

- +- 70 Standaard Boekhandel stores in Belgium

How long is the processing time?

Our processing time usually takes up to 1 week.

How long does it take for my order to arrive?

Please take the following estimated delivery times in mind:
Belgium - 1 to 5 business days
Europe - up to 14 business days

**Important** If you choose a non-tracked shipping option, the envelopes will NOT have a tracking number. However, this means that there is a small risk of your package being lost in the mail. If you think that this has happened to your package, please contact me at info@ohsrslybookmarks.com for further information.

How can I contact you?

You can best contact me at info@ohsrslybookmarks.com

What do I do if I think my package got lost/damaged in the mail?

Please contact me by email (info@ohsrslybookmarks.com) and we'll look for a suitable solution.